FAQs

✅ CampGearo – Frequently Asked Questions (FAQs)

🌲 1. What types of camping gear do you offer?
We offer tents, sleeping bags, backpacks, cooking equipment, outdoor furniture, and accessories for every kind of adventure.

🕒 2. How long does shipping take?
Delivery usually takes 5~10 business days, depending on your location. You will receive a tracking number once your order has been shipped.

✅ 3. Do you offer a satisfaction guarantee?
Yes! We have a 100% satisfaction guarantee and easy returns within 14 days.

🔄 4. Can I return or exchange an item?

Returns are accepted within 14 days of delivery if the item is unused and in its original packaging. Please contact us before sending anything back.

🔥 5. Are your products safe for all weather conditions?
Many of our items are designed for all seasons. Check product descriptions for weather ratings.

🚚 6. Do you ship internationally?
At this time, we ship within the US only.

📦 7. What should I do if my order arrives damaged?
Please contact us immediately with photos, and we’ll arrange a replacement or refund.

⏳ 8. How can I track my order?
You’ll receive a tracking number by email once your order ships.

📧9. How can I contact customer support?

You can email us at 💌 Email : dylove0405@gmail.com  or use the contact form on our site. 

"We truly want to respond to you as quickly as possible, because your time and concerns matter deeply to us.
While we strive to reply promptly, there may be rare occasions when our response is slightly delayed due to unexpected circumstances.
We’ll do everything we can to get back to you within 24 business hours, and we’re deeply grateful for your patience and kind understanding."